Author Topic: Employee  (Read 1727 times)

Cpatel

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Employee
« on: September 21, 2012, 11:54:27 AM »
Hello!

I am in Baltimore Maryland and struggling with work load. I am not able to find right employee. I tried few but did no luck. Is any one aware of some one in this area looking for job. My office is in house so I am scared to hire totally unknown person.

Michele

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Re: Employee
« Reply #1 on: September 24, 2012, 10:22:33 AM »
Finding the right person is key....I know after many years of having the wrong people.  Wish I could help more than that but I don't know anyone in Baltimore area looking for work.

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PMRNC

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Re: Employee
« Reply #2 on: September 24, 2012, 01:36:03 PM »
Many newspapers are helping the job market by allowing free or very lost cost classifieds. Call your local papers and see if you can do a classified. Ask for references and a resume. My best advice is to make sure they are willing to work in-house, stress that in your ad so that you are not bombarded with offers to work from home. Even if that was something you wanted to do, wait until the person has worked with you for a while. No doctor would dare hire someone to work from home before they've had a chance to work with them for a while.   Also check sites like Monster.com as well :)   In this job market you will find someone. :)
Linda Walker
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Cpatel

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Re: Employee
« Reply #3 on: September 25, 2012, 01:11:09 PM »
Thanks Michele and Linda.  It is really a challenge to find right person... Well will try few more.

PMRNC

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Re: Employee
« Reply #4 on: September 26, 2012, 07:06:13 PM »
One thing I would add is that you might want to create a sort of "test" for employment, that might help you find a good fit. Some things you want to include would be some common coding questions, Adjustments, ABN's, Verification of benefits.   Doesn't have to be really extensive but hard enough to give you the best candidates for the job.
Linda Walker
Practice Managers Resource & Networking Community
One Stop Resources, Education and Networking for Medical Billers
www.billerswebsite.com

Michele

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Re: Employee
« Reply #5 on: September 27, 2012, 09:32:53 AM »
We actually have a couple of multiple choice questions we use: 

For Example:    You are calling to check status on a claim and they tell you it's not on file.  However there is a note in the computer from 30 days ago stating that someone told us that they denied the claim in error and will reprocess, allow 10 business days.  What do you do?

a.  Print the claim out and mail it in.
b.  Ask if they have a fax number so that you can fax it to them.
c.  Tell them that someone told us 30 days ago that the claim was in the system so you don't understand why they don't have it.
d.  Nothing

I know it seems like a no brainer question but watching them read it, seeing how long they take to answer, etc, is VERY eye opening. 
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Cpatel

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Re: Employee
« Reply #6 on: September 27, 2012, 10:43:18 AM »
That is great idea. Thank you very much.

rmk123

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Re: Employee
« Reply #7 on: September 27, 2012, 07:25:35 PM »
I agree with using a test or a skills assessment - as mentioned, very eye opening. I also ask a lot of open ended questions to get a better sense of  how they think and problem solve. And, I've asked individuals to draft a letter on any topic to determine how well they write, think on their feet, and organize their thoughts.