Author Topic: Mental Health Phone Session  (Read 1884 times)


  • Newbie
  • *
  • Posts: 1
Mental Health Phone Session
« on: January 30, 2013, 01:51:15 PM »
I bill for some mental health providers and they are wanting to do some phone sessions.  So far I have found out that one of our states' medicaid program (Bluecare/Tenncare) does not allow the codes 99441-99443.  Does anyone know if most insurance companies will or will not cover these codes?


  • Hero Member
  • *****
  • Posts: 625
  • Live Life and Love God
Re: Mental Health Phone Session
« Reply #1 on: January 31, 2013, 12:39:01 PM »
I have never had an insurance to cover these codes when called to see if covered under the patients plan.


  • Hero Member
  • *****
  • Posts: 4357
    • One Stop Resources & Networking for Medical Billers
Re: Mental Health Phone Session
« Reply #2 on: February 01, 2013, 11:59:16 AM »
SAME here, they won't pay, the ONLY time I have seen any carrier cover this was for a patient who has CFS and had an ongoing case management case setup with Cigna which included medical necessity for the phone consult.   
Linda Walker
Practice Managers Resource & Networking Community
One Stop Resources, Education and Networking for Medical Billers