Author Topic: Provider Non-payment  (Read 947 times)

asilva03

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Provider Non-payment
« on: February 21, 2014, 08:04:52 AM »
Hello Everyone,

I have a provider that I provided credentialing services for. I also did a some billing for her as well. She has not paid anything. I sent her an invoice in January, followed up with an email/phone call and she kept stating that she sent the payment. After the 5th day, a late fee was added as per the contract and on 10th day from the invoice, I informed her that as stated in the contract her credentialing and billing services are being suspended for nonpayment. She said that she would check to see why I had not received her payment and that she had approved for it to be sent to me.  A couple of weeks later, I followed up with her and she stated she was out of town due to her son being in an accident and she gave me the date that she would be back. I have contacted her twice since then and nothing...no payment and no return call or email. At this point, do I just send a termination letter, collections, etc.? I have it in my contract that I can terminate for nonpayment after a certain amount of time.

Thanks.

PMRNC

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Re: Provider Non-payment
« Reply #1 on: February 21, 2014, 08:38:50 AM »
I'd say so and I'd do it certified mail and make sure you adhere to all the conditions of your out clause in your contract.
Linda Walker
Practice Managers Resource & Networking Community
One Stop Resources, Education and Networking for Medical Billers
www.billerswebsite.com

asilva03

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Re: Provider Non-payment
« Reply #2 on: February 24, 2014, 08:06:54 AM »
Thanks Linda