Author Topic: Need Collection Agency Recommendation  (Read 2588 times)

shanbull

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Need Collection Agency Recommendation
« on: August 08, 2014, 10:00:15 AM »
Hi everyone,
The collection agency we had a contract with just announced it's no longer in business. Does anyone have a collection agency they can recommend? We have a pretty low volume of accounts that we actually send to collections.

rdmoore2003

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Re: Need Collection Agency Recommendation
« Reply #1 on: August 08, 2014, 10:30:21 AM »
Action Revenue Recovery.   they are awesome.   check them out at http://www.actionrevenue.com/
Regina

Michele

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Re: Need Collection Agency Recommendation
« Reply #2 on: August 08, 2014, 12:13:41 PM »
Have you gotten good results with ARR?  Just curious myself.  We find collection agencies do not usually do as well as they say.  I will have to check them out too!
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rdmoore2003

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Re: Need Collection Agency Recommendation
« Reply #3 on: August 08, 2014, 01:06:36 PM »
yes, Michelle, I find that they are the best that I have ever dealt with.  We dont send a high number of accounts to them, however, they are professional and they do get the job done.   They handle accounts all over the United States and take large accounts and small accounts.  I have never had an issue with them.  I have had patients even call me to tell me that they paid ARR just because they were professional and nice over the phone.    I highly recommend them.
Regina

shanbull

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Re: Need Collection Agency Recommendation
« Reply #4 on: August 08, 2014, 03:10:36 PM »
Thanks, I will definitely give them a call!

Michele

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Re: Need Collection Agency Recommendation
« Reply #5 on: August 08, 2014, 07:38:52 PM »
yes, Michelle, I find that they are the best that I have ever dealt with.  We dont send a high number of accounts to them, however, they are professional and they do get the job done.   They handle accounts all over the United States and take large accounts and small accounts.  I have never had an issue with them.  I have had patients even call me to tell me that they paid ARR just because they were professional and nice over the phone.    I highly recommend them.

I will have to check them out.  Does it help you if we mention that you referred us?
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rdmoore2003

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Re: Need Collection Agency Recommendation
« Reply #6 on: August 11, 2014, 08:25:01 AM »

I will have to check them out.  Does it help you if we mention that you referred us?


You can if you want.   Speak to Sarah
Regina

mhooyer

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Re: Need Collection Agency Recommendation
« Reply #7 on: August 29, 2014, 12:49:43 PM »
I have a part of my business that does collections.   We do it a little different that hard collections & charge anywhere from 5-25% instead of the traditional 40-50% and we recover around 37% percent more as well.  We do with a series of letters on check stock that really works and keeps patient retention as well.  Let me know if anyone would want more information.  Also keeps control with the office as well and we see no money.  Money goes directly to Dr's office and we charge them the % and bill out an invoice.  Most of the time with traditional collections they get the money and hold it for awhile.  Thanks.

Matt

wyatthunter

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Re: Need Collection Agency Recommendation
« Reply #8 on: November 07, 2014, 09:15:50 AM »
Try Summit AR. They are equally good.
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