General Category > General Questions
Recourse for negligent billing service costing our practice thousands!?
Pay_My_Claims:
I almost did work for a couple of insurance companies, but declined the offers. Some were customer service jobs (NOT!!). That's curious...i guess her reason for doing it, is because she benefits from the percentage. I was hourly so trying to do something fraudulent would be ridiculous. I hope things go well for her.
StephD:
Does anybody send month end reports such as the outstanding AR? If so, what other reports do you send to the provider's office?
Michele:
Sometimes we give our providers a transaction journal report to show all activity on their account. We basically give them any reports that they request.
Michele
PMRNC:
I used to provide a custom A/R report by carrier and patient balance, pending claims log, Monthly claim submission report, if needed a report with accounts (patient balances) over 90 days to refer to collections, and a claims summary report.
I used to charge extra for custom reports unless they were reports already created.
Linda Walker
PMRNC
www.billerswebsite.com
Pay_My_Claims:
--- Quote from: PMRNC on April 28, 2009, 10:13:01 AM ---I used to provide a custom A/R report by carrier and patient balance, pending claims log, Monthly claim submission report, if needed a report with accounts (patient balances) over 90 days to refer to collections, and a claims summary report.
I used to charge extra for custom reports unless they were reports already created.
Linda Walker
PMRNC
www.billerswebsite.com
--- End quote ---
Very good reports expecially the pending claims report. Providers should ask for them. Even if you have an in-house biller......he should know the status of his reimbursements!
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