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aarp medicare complete

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stellerdobes:
Mistake was made when billing for a visit.  units where entered as 95 instead of 1.  I went to united health care online and submitted a appeal with documentation.  Did I do this right or should I have done it differently.  The lady who normally handles this kind of stuff is no longer with us and trained no one before she left

kristin:
In this situation, I would have just submitted a corrected claim with the correct amount of units, not an actual appeal with treatment notes.

stellerdobes:
can you explain how that is done

stellerdobes:
when in the site united health care online when i clicked on the take action at the bottom of the claim the only options i had here appeal/dispute

Michele:
I think it should be fine that you did an appeal.  Have you checked it to see if they are processing it?  Or you can call to ask, but if I do an adjustment I do it thru the website.  I believe there is a way to submit an adjustment request. 

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