General Category > General Questions
Insurance Verification Errors
jcbilling:
Linda,
Besides the patient & subscriber's personal info, what do you include on the "pre-screening" form that is used to collect the patient data?
~ Charity
PMRNC:
For my mental health providers I would have the office gather specific information such as asking them to look at the back of their card and read the name and phone number of the carrier for mental health and substance abuse. For other providers I would just make sure I got the name of the carrier, phone number and address for claims. At the top of the pre-screening form it had a blurb for the office to ask the patient if they had their insurance card handy and ask them to read right off the card. This just gave us a jump start on benefit and eligibility checks.
Pay_My_Claims:
--- Quote from: PMRNC on July 14, 2009, 11:22:27 PM ---For my mental health providers.
--- End quote ---
I like how you started that post, because there is no "standard" verification for medical billing. Each specialty will require different questions to ask. *thumbs up*
PMRNC:
I agree, however I was talking about "pre-screening" which every practice could use to BOOST the effectiveness of the actual verification process. This is done when the patient first makes the appointment. It can also be called the initial intake. All of my clients utilize this and it's improved the verification process tremendously!
Pay_My_Claims:
Oh....LOL well it was good anyway!
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