Billing > Billing

Patient Portal Billing

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Kerri:
We are now billing the insurance for patient communication thru the patient portal.  (99241)   

BCBS keeps denying for THIS SERVICE IS NOT PAYABLE WHEN PERFORMED IN THE REPORTED LOCATION.  i CALLED, but THEY won't tell me what it should be.
I have been billing with POS 11.

Anyone know what they are looking for?  Maybe telehealth and MOD 95? 

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