General Category > General Questions
Start up fees
PMRNC:
--- Quote ---I have had to waive my start up fees. The Docs did not want to pay at all only a percentage of the amount collected.
--- End quote ---
That is your first warning sign this is not going to be a good client.
I've never waived a setup fee.. EVER. The setup fee .. and the provider's waiver or lack of interest in that.. is a first sign of problems!
I've seen many billing companies lose big on this issue.
Pay_My_Claims:
I would have to agree with you Linda. If you choose to use start up fees, you should never waive them. If you are doing a sign up today "no set up fee" special, that is another thing. To go in with a set up fee and waive it, shows the provider that he can manipulate your company. It gives the impression that you "need" him and not the other way around.
carnilent:
I have posted on my website no set up fees ( limited time only )
I will make that our May special. From there on I will start charging again.
thanks for all the help.
carnilent
PMRNC:
JMO, but I would NEVER waive a full setup.. ok to offer a small percentage off but blindly offering to waive setup could be be seen as desperate as it's not really reasonable. Your offering to work for free and setup is a lot of work. It sends a message and some will take advantage of it.
It's also a good idea not to mention more than "how" you charge in your materials, this presents you with the opportunity to get more information in order to professionally and fairly review services and come to a pricing arrangement based on the practice's needs.
JMO
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