General Category > General Questions

Insurance Carriers Online Access

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dfranklin:
Is it a common practice to ask providers to provide us with online log-ins to insurance carriers in order to check on claims etc?  (Especially because some of the carriers will only give you statuses through their online system)

Michele:
You can certainly ask them if they already have access, but I find that most don't.  I try to enroll under my billing service so I can check multiple docs under one signin but if that's not possible I will enroll the provider.

Michele

Pay_My_Claims:
I agree with Michelle. I would apply under the billing service so all you have to do is use 1 user ID/PW per provider, but add multiple tax-id numbers

Anne:
I have online access to United Healthcare and Medicaid, HOWEVER, I would love to be able to check claims status online for BCBS - I have signed up for Availity and for I Exchange with BCBS, but still cannot get status of a claim online.  I bill for out of network providers, so maybe that's the reason and I use a different service for electronic claims other than Availity.  But for United, the providers I bill for are out of network and I still have access - it's extremely helpful.  Can you tell me how I could see BCBS claims online?

Pay_My_Claims:

--- Quote from: Ryanne2 on July 04, 2009, 01:16:21 AM ---I have online access to United Healthcare and Medicaid, HOWEVER, I would love to be able to check claims status online for BCBS - I have signed up for Availity and for I Exchange with BCBS, but still cannot get status of a claim online.  I bill for out of network providers, so maybe that's the reason and I use a different service for electronic claims other than Availity.  But for United, the providers I bill for are out of network and I still have access - it's extremely helpful.  Can you tell me how I could see BCBS claims online?

--- End quote ---

Have you signed up for BCBS online access itself??? IN NC we use Blue-E and that gives us claim status, and it doesn't matter if you are in or out of network. Also, when you have access online, it will be for that particular provider you have access 2. I have 2 providers. I have 1 unique ID/PW, but have 2 NPI's that I can check on. Depending on which provider I need to access, I choose that NPI#

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