If your Samsung TV is experiencing software issues, freezing, or performance problems, you can try a
how to factory reset samsung tv procedure. Go into the Settings menu, then General & Privacy, Reset, and enter the PIN (if there is one which is typically 0000). Verify reset and wait until the TV has restarted. This will return the television to its factory settings and delete any user settings, user installed applications and network settings. Don't forget to back-up any important settings.