Hi, This is my second post and it is kind of long. If you think that the ebook I can purchase here would help, I will gladly purchase. I tend to think these questions are more in depth than just "starting" a billing service. But, if I'm wrong and you can tell me my answers are in the book, please let me know that. Thanks
So, I'm just going to ask some questions that I have been pondering.
1. What is the going rate for a billing service? I have advertised a 6% charge for all reimbursements. How about the cost of sending patient statements?
2. When a potential client has contacted me and I speak with them, I usually ask them if I can send them some more information. I email a quote for services (which is pretty much the above cost), a contract, a chart on how the claims processing actually works. Is there any other information I should be relaying that would help them make a decision?
3. Forms....how about a good sample contract, a business associate agreement (to comply with HIPPA).
4. How is the best way to receive their patient information daily/weekly, etc. I know USPS with signature, any other electronic way?
5. Before I even get a client, should I be purchasing software, signing with clearing house and most importantly, do I need to fill out any paperwork in order to make this billing service ready to go when I DO get a client.
I don't want to sound like an idiot...I'm very knowledgeable in the billing process and will be billing for physical and occupational therapy. I have over 15 years altogether with the last seven being in this field. I just want to have my ducks in a row.
Thanks to the owners of this website and the forum for any answers and advice. I really think I can do this and want to do it the best way possible. Have a great day all!! Pam