Use should have a claim management module with reports name outstanding/aging insurance or pending claims report.
I just prefer having my own software, and transferring the data from his pc to mines. I do plan to utilize the Iphone for urgent issues (he calls, i am away and he needs me to look at something). I want to have access to all my information should we terminate. I can clean up the files and send his final reports. Also what happens is you are using gotomypc and he terminates your service and you have outstanding claims that you proccessed and need to get paid for???