Payments > Patient Billing
charging for no show appts
Pay_My_Claims:
--- Quote from: Sportsmom on January 11, 2010, 09:48:11 AM ---Our office charges for no-show appts. We charge what the insurancs would pay and the co-pay, but only for patients that have signed a consent stating they understand our policy.
You can not charge a patient for a no-show if they have not signed the office policy.
We send a Welcome letter to our new patients that states they have to call and confirm they will be keeping there new appt if they do not then we take them out of the schedule, it works very well.
We send our patients to collects for no show appt. We had one patient get made and take it to his lawyer and he told the patient because we had him sign the consent for treatment and it stated our no-show policy his lawyer told him he had to pay the bill.
--- End quote ---
how are you going to charge them for a visit?? They didn't have a good lawyer, those are def UNETHICAL practices.
Sportsmom:
We dont charge for new patient no show, since they have not signed the consent. But other wise they do charge. I don't like it but that is the office policy.
Pay_My_Claims:
So you have a different charge for a no show fee? See that is my issue. Some offices have ridiculous fees to prevent no-shows, and they are specialist. Some Cardiologist charge 250.00, where most general practice charge a basic 25.00 no show fee. I'm just trying to figure out how much you can charge based on what insurance would pay, if you haven't seen the client. I can come in with pain in my foot, and find out I have gangrene so my level of care changes
oneround:
I have to agree with Charlene on this one. Our standard No-Show fee is 25.00 for GP and most of our specialists. I believe charging what the payer would pay is ridiculous. Not sure how a M.D. could keep a patient with that type of policy. To me it also seems like an easy case of fraud. Pt calls in for a headache ends up being a no-show so the M.D. can easily upcode to an higher level. And where is the documentation? You have not seen the pt. so there is no documentation. No way I'd sign any COR like that. Things happen and a GP charging a pt. that large amount is ridiculous.
Sportsmom:
I work for a LCSW and they feel if they have a no show that is a hour of there time.
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