Starting a Medical Billing Business > Starting Your Own Medical Billing Business

Help!

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PMRNC:
You should run a report on reimbursements/collections from June that shows total billed, total collected  attach a FINAL invoice and a termination letter, send it certified return receipt (proof you sent termination) and if you have to send her to a collection agency first. You are better off taking your chances with a collection service if your contract was based on a percentage in a state that prohibits that, than going to court (small claims)
I have a couple of clients I sent over to collections and only one I had to file with small claims but he paid me before we got to court. Doctors don't like their credit messed with.  ;D :o ;)

carnilent:
How do I word the termination letter?   Is it basically a run down ( in a professional manner) of the way they have been doing business with us? and then the termination?


thanks,   :-\

PMRNC:
No, in fact the opposite get right to the point and be clear and concise.

Dear Dr. Smith, Due to the fact that your payment is now more than 120 days past due, XYZ Billing company will be exercising our termination clause of our contract dated XX/XX/XXXX effective immediately. According to our records our last billed date of service on your account was XX/XX/XXXX. Please remit your final payment in the amount of $XX immediately. Once your payment has been received we will forward all final reports for your practice. We regret that we could not continue to work together and wish you well.

Something similar to that. I usually attach a copy of the contract for their reference and highlight the breached areas. I don't go into details and keep it short / simple (KISS) 

carnilent:
about the charging;     Since my client has not faxed over the EOBs showing payments received.
I only have record of cigna and blue cross payments received.  which total $136.75.
( Would I be able to charge her a flat fee since July when I first started doing all electronic billing for her?)
being that florida has the split fee law I think she doesn't want to pay me a percentage of the amount collected,   ( I billed her in Sept. for the percentage of the amount collected and she didn't send me a check ( I didn't even get a call reg. not paying it. )

I don't want to lose money, cause I've really been working hard for her.


thanks for all your help

carnilent

MBP:
So you were only sending claims out, you were not applying payments? you were getting % of what she was making but she never told you how much that was right? i wish you luck tomorrow, hope your contract is bullet proof and she will pay you!!

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