Medical Billing Software > Medical Billing Software Reviews
BILLING SOFTWARE
Pay_My_Claims:
--- Quote from: Lou9art on April 01, 2009, 12:19:02 PM ---Just food for thought when considering web based software. Since your whole virtual business is on the vendors servers what would you do if the vendor goes out of business? How high would you place that risk if you go to sign on one morning and the URL doesn't get you in. What is your business contingency plan?
While there are pro & cons for both web based versus conventional this one point holds a lot of weigh in my decision. Traditionally if the software is on your machine, and you do your due diligence and follow best practices in backing up data etc. This could offest paying extra for upgrades etc.
I'm a newbie and like others in this forum I'm deciding what software to go with as well. Everyone's needs and requirements vary and I'm beginning to see either way there is no perfect solution. Just my $.02. Great forum Michelle. Thanks for listening :) Lou
--- End quote ---
whether web based or server based, you should always back up your files!
Michele:
Good point, I guess that is why it is so important to make sure you are picking a reputable company. Of course there are always things that can happen to your business, whether you own web based or server based, that can severely cripple you so it is always necessary to have a contingency plan. Backups, paper trails, etc. I have worked with a server based program for 15 years, but I'm in the processing of switching to web based. The technology is just so much more advanced and the features are unbeatable. To me, as long as I have that contingency plan it's worth the risk.
Thanks for the input, always good to look at things from other perspectives. :)
Michele
Alice Scott:
Hi Amy,
Software has changed a lot in the last few years with the introduction of web based software. Make sure you check out Xena web based software before you make a decision. It is GREAT for $149 a month for a billing service and only $99 a month for a doctor. It has full capabilities of a practice management system with no extra costs for the clearing house.
DrewH:
Once you have the software installed, how would you get the data from the provider's computer? (They often run a different type of software) How do you ger the information you need from them?
PMRNC:
If you are Installing software vs an ASP model ..and you are a billing company, the most likely scenario is that you will be doing the billing with the office/practice having access to your system and visa versa you can do this via remote desktop with any software and some softwares have their own remote access module built in or even a module that will "sync" the data.. Depending on what you and the client contract to do, typically the office would fax or mail the superbills, daysheets, PI sheets, etc.
Now there are some Billing companies out there that just login and send claims, but in my opinion the doctor is getting ripped off because someone has to enter all the demographics, perform follow-up, etc. Anyone can send claims. If you will be doing everything, then mainly the office will just use that software to check reports, post patient copay's, etc.. in most softwares you can choose what the host and/or remote user can do. One thing I would also stress in addition to the backups is to make certain the software has an Audit trail and user login's are designated appropriately.
I used to be dead-set against web based but over last 3-5 years I've changed my opinion 100%. They are more efficient, and more due-diligence on the vendors part comes into play. My own personal preference is to go with a company that has been around at least 5 years...AND you get some type of backup schedule along with the ability to export data at the very least to a readable format.
I just re-started my billing company after doing consulting only over the last few years and I'm doing something different this go around.. I will have a software for my business (I've narrowed my choice of 3) but my marketing is angling on "diversity" meaning I can work on any system.. no setup, no worry's about converting or going crazy doing data entry, no lost time in setup.. I'm doing things MUCH differently this go around! In my billing company previously, I switched softwares 4 times in 6 years.. I just couldn't (still can't) locate one that has EVERY feature I want and need ;D
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