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Michele:
You can access your system using a service such as gotomypc or another similar service.  I use gotomypc to access my computer (and Lytec) from home, and also when I go on any trips.  I can access my system from hotels, etc.  If you have a gotomypc connection, your providers would be able to log in as well, but when they are logged in they are actually using the computer that the software is on.  So if you are working and they log in, you are both using the same computer (which doesn't work).  Also, if you give them the log in info, they have access to your entire computer system.  You would need to keep that in mind so that you could password protect any data other than their own account.

Michele

ADEMAT:
Thank you for the info.  My main concern was the  access for me from anywhere.  I tried to download a demo of Lytec but it did not work. You gave a contact person for Lytec, but do you know of anyone in Michigan. 

Tks:)

Michele:
I only work with the woman in NJ but it doesn't matter if they are not in your state.

Michele

ADEMAT:
How do you handle back ups.  Does Lytec store your back up's off site or do you have to save them on tape and store them.

Michele:
Lytec will let you schedule automatic backups and you tell it the location.  So if you have say a web service to store your backup you can schedule it to do that.  But if you store your own backup you will need to do the off site part.  For example, we do nightly backups, then weekly I load it onto a portable system to remove from the site.

Michele

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