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Manually Mailing Claims

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dfranklin:
Does anyone know the best way to manually mail claims?

How many can we put in one envelope or should we put only one claim per? If more then one should it be the same patient or can we mix them up?



Should we use the small CMS approved window envelopes or the larger envelopes to hold more claims?

Should the return address be ours (the billing office) or the provider's?

I have not had to print other then for secondaries here and there but now I have switched to a new system where I will be printing the claims that are not set up for EDI which is why I ask.

Thanks!

Don

PMRNC:
I mail them in one large envelope per carrier per provider. I use the large claim form envelopes.

dfranklin:
Do you seperate them in any way or in any order?  What about attachments like Medical Records/Chart Notes requested, or Adjunctive Certificate or EOB for 2nds? Do you just put the document behind the claim in the pile? Do you use paperclips or anything?

Pay_My_Claims:

--- Quote from: PMRNC on January 06, 2010, 02:11:44 PM ---I mail them in one large envelope per carrier per provider. I use the large claim form envelopes.

--- End quote ---

I have never seen them Linda......might have to look. In this office we use regular envelopes, but other offices we use the hcfa envelopes (i prefer) but they are more expensive.

Michele:
We use the large claim envelopes too, with the window for the address.  We can fit 11 cms forms in a small window envelope.  Anything over 11 goes in the large.  We don't presort them in any order.  Doesn't make a difference.  I never use paper clips, the papers will get separated in the mail room.  I always staple any attachments. 

Michele

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