Starting a Medical Billing Business > Starting Your Own Medical Billing Business

Time Management

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Michele:
I am the queen of multi tasking!  I wouldn't dream of sitting on hold and not doing 15 other things.  Since I don't do a lot of posting or data entry anymore I have to find other things.  I do paperwork, credentialing forms, anything, but I don't sit there!

As for the 301.4, which I had to look up!  LOL, Actually, I'm far from it, I've really had to work and it took a long time to find a system that worked, but this one does!

Michele

jcbilling:
Thanks Michele for the suggestion.

Regarding follow-up work on claims, do you all have a set team that is dedicated soley to follow up or does the person that enters the claims do the followup as well, thus handling the account from start to finish?

 

Michele:
We've done it both ways, and there is no right way.  It's whatever works best for your situation.  Also, it changes.  We have a followup schedule, which accounts need to be done this week.  Then it gets divided up based on workload.  Sometimes it's the person doing the account, sometimes not.  Some accounts it MUST be someone at least familiar with it, others can be done by anyone.  We used to have one person dedicated just to followup.  That worked ok, but she was 75 and computer skills were rough!  But she was great on the phone!  The important thing is to make sure they get done.  I like for someone else to do the followup, at least periodically, just to be double checking the person doing the account.  Not because I suspect anything, but if you're the one in there doing things all the time, you may not notice something that someone else will.

Michele

PMRNC:
I use time management software which is also a contact management software as well. I can't imagine life w/out it as I've been using it for years. Each night I print out the next day's to do list. Everything is there anything that comes up that needs urgent attention will come up first for the next day. My days are very structured but I also have two very high maintenance teenage girls so I have to sometimes perform some magic tricks. Also my goal was never to get big enough where I had to hire extra hands so I only take on enough work to sustain myself and allow my clients to receive the best service.  I've been to quite a few time management seminar's and basically that's where I learned how to organize my days. It took years however to get to the point where I could say on Sunday's.. I WILL NOT WORK. :)  That's my NASCAR  NFL Time :)

DMK:

--- Quote from: Pay_My_Claims on January 19, 2010, 05:37:20 PM ---You can be entering claims, or posting payments while on hold.

--- End quote ---

I was kidding.....I bow to you, and Michele, and PMRNC!  You guys are the best!!!

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