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OFFICE ALLY & PRACTICE MATE

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electrobills:
We have been using Office Ally/Practice Mate for a couple of years now.  It is very user friendly and it gets the job done, however if you are seding claims for BCBS of NJ and Medicaid of New York they send the claims by paper and lately the claims have been taking a long time to process and have been rejected for printing errors due to their scanner.  For other insurances though, their great!

QueenAlicia:
I signed up for Office Ally.  I will be using this system till I sign a provider and funds increase.  I'm excited ( hope I don't sound goofy).

Pay_My_Claims:

--- Quote from: electrobills on January 24, 2010, 06:18:43 PM ---We have been using Office Ally/Practice Mate for a couple of years now.  It is very user friendly and it gets the job done, however if you are seding claims for BCBS of NJ and Medicaid of New York they send the claims by paper and lately the claims have been taking a long time to process and have been rejected for printing errors due to their scanner.  For other insurances though, their great!

--- End quote ---

Have you tried to send the claim using their own website? I don't know about New York, but NC has their own billing system. It is also used in SC as well. Sign up for BCBS of NJ to bill on their website, depending on how many claims you have, it may be able to help you out some.

Lisa@srts-inc.com:
I just switched my clearing house to Office Ally about 6 months ago and so far so good, also its free, we were paying another clearing house $500.00 a month and it was no better than Office Ally.

Practice Mate is very basic, we don't use it but I did have a rep give me a demo.

Pay_My_Claims:
good for you Lisa........yes PM isn't good at all. Its ok for the new biller who is saving on money...but I would never do my large practices with it. I LOVE OA!

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