Starting a Medical Billing Business > Starting Your Own Medical Billing Business

Is outsource medical billing more acceptable in some states then others?

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blhoffman:
Thanks for the responses ssherman. I also agree, like you Michelle, with everything ssherman stated.

I guess I was looking for less of a Q & A and more of a discussion about thoughts, feelings and opinions from those just starting or have been at it for awhile. Things they have come up against during marketing and overcame in a difficult area. That sort of thing. I want to know if anyone else has had these thoughts, if it ever crossed their mind through the process of obtaining clients.

I do agree with everything stated. Guess I wasn't getting it across the right way.  :P  ;D

Michele:
In the 15 plus years I have been doing this I have never come across a provider who cared if I was in a home or an office (I have been in both).  Actually quite honestly it doesn't usually come up.  They may ask me where my office is located (physically), but they've never said "Is your office in your home?".  My personal feeling is if you do well in the meeting, come across professional, confident, intelligent and knowledgeable, and connect with that provider, they won't care if your office is in a barn (a little extreme, probably would care with HIPAA and all - those cows are quite nosey!).  Anyway, you get the point.  I have never heard of any scams associated with Medical Billers who work from their home so providers have to be leery, etc.  I also have never heard of this info varying by state.  I have providers from other states who have hired me based only on our phone conversations/emails.  They've never inquired to the location.  I do often get "how many people do you have working for you?"  That may be there way of asking. 

Michele

blhoffman:
Thank you Michelle,

There are few family members who have made comments to me this past week. Things along the line of, "You won't get a doctor's office to hire you, if you work from home." My favorite is, "Is that even legit.?" or "Why would a doctor pick to work with someone working from a house, when he can hire a real company?"

So, it got me down and started me thinking that maybe this is truely how people feel about home medical billing in my state of PA. Glad to hear it might be (not so polite) relative's opinions and not a demographic stream of thought.

DMK:
I think the beauty of the home biller is that there isn't the possibility of low paid employees getting it in their heads to gather patient's information for nefarious activities.

Home billers have significantly lower overhead and when done right, the biller is more in touch with the work flow.

In my town, the billing services are so far behind that I don't know why the doctor's don't just do it internally.  Their cash flow would be much better.  I already work full time with my husband but I've considered trying to pick up other doctors because I'm fast at it.  Our cash flow is so squeaky that I really feel for other doctor's. 

I recently had a surgery and 6 weeks later I still hadn't received my EOB.  I called the surgeon's billing company and they hadn't gotten the paperwork from the physician.  Where is the doctor's staff?  The fee slips should be out daily if possible, but within a few days at least!  So he's missing out on $1000 just from me, and I know he saw more than me on that day!

ssherman:
Based on what I have seen, the really important aspect is relationship management. Physicans/managers outsource their billing to people- not companies.

If you are making cold calls, practice your pitch. If you are doing email- read every word aloud and double check all of the spelling and grammer. Twice.

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