I have an absolute love/hate relations with them. I'm stuck and they know it.
... Kareo was the best one and I feel cost wise, is best for small businesses ...
QuoteI have an absolute love/hate relations with them. I'm stuck and they know it.Why are you stuck? And more so, why do THEY think your stuck? Many companies are capable of doing conversions today, now granted there's no such thing as a smooth and glorious conversion, a few bumps along the way, (I've done 4) but you can get through it and be better off for it if you are unhappy with the software now.
stuck because its either them or going with a new system and learning a new sw all over and who knows if that go well after a while. And data conversions are messy... I should know... I used to do conversions for old dos based medisoft.I know these might sound like excuses but i abhore learning new software. It takes away so much time.
When you use your clients software instead of your own do you lower what you would normally charge?
I'm just going to play devil's advocate for a min
So get some demo's and in your spare time get familiar
We had the same issue with Lytec. (sister software of Medisoft). We've used it for 15 yrs, but had the same issue you did. Updates are expensive, and never go smoothly. We recently researched other softwares as we were very interested in web based. The web based softwares are live Blue Ray DVD's compared to VHS tapes. The problem we found is that many web based softwares are not cost effective for billing services. We did find one however, that has all the bells and whistles, but only charges per seat (computer) instead of per provider. It is <a href="http://www.xena-health.com/?referer=SMB">Xena Health</a>. They have a promotion right now. If you sign up for a year you get the 13th month free. Just use promo code "SMB001".Best of Luck! Switching software is never easy.Michele