Medical Billing Software > Medical Billing Software Reviews
Suggestions for Billing Software
lvleeday:
I see no one has recently posted anything about Kareo. I am an existing Kareo customer and have had multiple headaches from this software. I have extensive billing experience, many, many, many, years and seems to me Kareo's software is written primarily for physician billing and facility billing was a second thought.
I have a significant role at a billing agency and it was my responsibility to choose a software. I researched and researched before I chose Kareo software and now I am having major regrets after (4 months) in using it. We are still billing through Office Ally because I keep hitting brick walls when it comes to Kareo's "Encounter" feature. It absolutely sucks. Why I have to go thru Soooo many screens (uncheck this) enter data here to manipulate info way over there) is simply ridiculous to complete a simple billing task/change/adjustment...you know the common daily nature of this business.
Yes I do have experience with many different billing softwares and never have I had so many headaches that Kareo has caused. I find their staff to be inept (having no real billing knowledge) but rather being trained just enough to be able to tell you what the software should do but never being able to offer any suggestions/solutions/customizing to fit our specific billing needs.
Completely frustrated---- business is booming and yet I dont have the adequate software I need >:( Kareo has really fallen below all my expectations!
PMRNC:
I always tell people looking into Kareo (as they are even up front about this) they will not be able to help you with medical billing. They assume all users are experienced, So they def are NOT the software for someone needing further help OR the new billing company. As for the other things, I've never used another program that allowed me to work so quickly and efficiently PLUS produce the reports I need. Perhaps that is where some billing centers differ. To get the best reports there need be more input and more customization, some would rather have less input/screens and sacrifice the reports, depends on what you need. I've moved clients over to them with great ease and only had some glitches when it came to data conversions on a few not so data conversion friendly. I don't do any hospital or facility billing so i really can't comment on how they handle that.
sherry27:
I think Total MD is the way to go. I think its awesome. I have not seen a better software. Their ability to do practically any report and customize reports is amazing. It is perfect for a new company. I have been in business for over 2 yrs now, and have been with Total Md for over a year and i have no intentions to ever going to anything else because they have all I need and great customer service. And if you are just starting. It is $99 month per user and you can add all the practices and doctors you want, but when you have more people working at the same time as you, then you will need to add another user. I just think it is great, and I so much wish someone would have told me about this software when I began. It would have saved me alot of headache!
PMRNC:
My top vote is Kareo as well. I always recommend going with the LONG term goal because in long run, conversions are costly, expensive and NOT without headaches! Make sure you get a few different demo's and think of the future of your business.
Hamza:
I am going for MTBC Ehr, i have heard it is superb software with all the features, plus they have some excellent services in reasonable price.
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