Payments > Insurance Payments

Faxing...

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dfranklin:
I use Ring Central as well and it is AWESOME! The price is right too! Highly recommend them.

PMRNC:
I use Efax because they have a special HIPAA compliant plan for medical providers. I still use my stand alone fax though because I find clients still want that extra personal touch.

Christy:
is anyone else having trouble receiving faxes using an efax service?

I have a provider with an old style fax machine and she keeps getting error messages when she tries to fax to me. I have suggested that she alter her fax settings (as was suggested by the efax customer service when I called), but she does not want too. Instead, she is angry at me :(

half question/half vent  :-\

PMRNC:
YES, Efax does have some compatibility issues I've noticed it too. My dad can't fax me as he gets error too so he has to use my dedicated fax line.
Most of the phone companies today have their own distinctive ring now, I've not tried it here as I still have the stand alone fax and efax. but I do NOTICE some burps and efax said something about occasionally not being compatible with some fax machines?

Christy:
tech support told me that old style fax users have to slow down the transmission speed on their machines. A connection that is too quick on the side of the fax machine will drop the fax while it's in electronic transit.

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