General Category > General Questions

When do you cease billing?!

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medauthor:
Hello fellow home-based billers,

I am curious to see how others feel and how you handle the following.....How long will you wait for payment from a provider?  If you Flat-fee bill, and your invoice is due on the 1st of the month...when will you cease billing until your invoice is paid?

Do you charge a late fee?  Do you ever have providers who are late every month with paying you?

Just  curious :)

Pay_My_Claims:
Well this is how my contracts reads payment is due on the 1st of the month, late fee after the 5th, and if not paid by the 10 they get a CEASE BILLING letter mailed on the 11th !!  I don't play with my pay. If I'm doing the job right you are getting paid, why can't I??? Providers know many billing companies are out of the home, and they know we are DESPERATE for business. I keep it professional and like the power company....i shut down the lights when I don't get paid. Some people say you can cut off the hand that feeds you, but that only applies if they feeding you... If you not getting paid, waiting 30 60 90 more days still aint helping.

Michele:
Right on Charlene!  Michelle, we have had difficulties in the past with not getting paid.  Unfortunately we didn't handle it like Charlene.  Our contract didn't help us out either as we weren't using a good one.  The most important thing Charlene said was it needs to be covered in your contract.  We had to rewrite our contract to cover this and many other 'issues'.  Most people starting a billing service (I know you (Michelle) are not a newbie) don't have any idea what to cover in their contract.  Alice and I finally took the time and did the research to write a book on how to write a contract and what needs to be covered in it.  Ironically we are releasing the book today!

Michele

medauthor:
Michele,

I can't wait to see it! :)

PMRNC:
I've never had to go beyond charging late fee and suspending billing.. It's clear in my contract that payments are due by the 5th, after 5th there is late fee/penalty and 10 days late billing is ceased until payment is received. Again, I've never had it go beyond them paying after receiving my letter that billing was being suspended.

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