General Category > New!
Feedback on New Contract E-Book
medauthor:
Well said Char...
What she is speaking of is the revision for my textbook....when writing a textbook, your book is reviewed at every stage---the proposal, the sample chapters, the rough draft, the final draft.....I have to be open to criticisms, as it helps me put out a better project...my acquisition editor and I discuss every comment in the reviewing process.....feedback is imperative. As an author, you can choose to heed what your reviewers are saying or you can ignore it....but what you can't do is take the feedback personally..... ;)
Pay_My_Claims:
--- Quote from: jcbilling on September 13, 2010, 03:04:35 AM ---OK - I'm going to chime in here...I have a billing service that still charges based on a % and I DO charge my clients for the copays that are collected at the time of service.
Here's the reason, in the daily batch of superbills that are sent to us they include their daily payment log so that we can make sure all copays were applied to the patient's visit. Our policy is that any money that we post to a patient's account we get paid on. So far, I've never had a client refuse to accept those terms - they understand the importance of keeping the patient's account accurate and that is part of it.
To comment on the deductible side - even if the patient pays for the deductible at the time of the visit, the claim still needs to be filed and tracked with the insurance company - so we get compensated for the work tha is involved there.
Just my two cents...
~ Charity
--- End quote ---
Maybe your provider isn't really "counting" what you collect v/s what they do. They may trust your company and feel that when you state you "collected" via filing claims for them 1500, that that is totally insurance payments. The % fee covers your work. I can bill for a DME and a Chiro. If I charge 5% across the board, I will make out big on the DME, but suck totally on the Chiro because the reimbursements for him is so LOW!! My % fee for him will be HIGHER basically because I KNOW I need to charge him more to get the fee I deserve. In order to do correct billing & payment posting (full practice management)...YOU MUST post the payments, file the claims etc etc. Its all of the process. So JMO asking to get paid off the money they collect isn't right. MOST every Billing service state "we don't get paid unless you do", which is untrue to a degree because you can get paid off of copays/deductibles the provider collects, but your claims don't bring in money. I do "understand" the concept, and if it works for you, keep doing what you do. We all have our own way of doing the same job, and there is no "right" way to do it. My book on % fee v/s flat fee billing speaks a lot about the advantages of both. I personally promote flat fee, but there are certainly some advantages of the %.
Alice Scott:
This one paragraph in our 82 page book was taken entirely out of context. We state many times in the book that we are not suggesting what terms a person should put in their contract. We are only stating the different situations they need to cover and determine how they want to approach that particular situation. It is, as we mentioned many times, each person’s decision on how they want to cover each situation.
I believe medauthor’s problem with this one paragraph is that she is looking at it from being a teacher of billing not a biller.
Alice Scott:
--- Quote from: Pay_My_Claims on September 12, 2010, 01:15:31 PM ---I don't collect on copayments/deductibles/coinsurance at all, as I strictly do FLAT FEE billing and totally dislike that old age nonsense of % based billing.
--- End quote ---
Charlene,
We entirely agree with you on the flat fee billing and in fact wrote a whole chapter on pricing your service in our new contract book. In it we state that though percentage billing is the most popular method of billing providers there are many reasons to choose another option and I list them. We write that percentage billing is our least favorite and we much prefer flat fee and we explain why. Being that we were covering the topic of pricing your service in this book we felt that we would be remiss if we didn’t also cover percentage billing. But we certainly did state our reasons for percentage billing not working well.
Alice
Alice Scott:
--- Quote from: jcbilling on September 13, 2010, 03:04:35 AM ---OK - I'm going to chime in here...I have a billing service that still charges based on a % and I DO charge my clients for the copays that are collected at the time of service.
Here's the reason, in the daily batch of superbills that are sent to us they include their daily payment log so that we can make sure all copays were applied to the patient's visit. Our policy is that any money that we post to a patient's account we get paid on. So far, I've never had a client refuse to accept those terms - they understand the importance of keeping the patient's account accurate and that is part of it.
To comment on the deductible side - even if the patient pays for the deductible at the time of the visit, the claim still needs to be filed and tracked with the insurance company - so we get compensated for the work tha is involved there.
Just my two cents...
~ Charity
--- End quote ---
Charity,
We agree with you and Linda entirely. I think that unless you have been in this situation and realize how much work is involved in tracking patient payments both in the office and by sending out statements you don’t understand the concept. Thanks for your comment.
Alice
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version