I have had our local BC reduce the number of PT units, but when we submit a request for reprocessing they always honor it. They call it a 'glitch'. Personally I wonder how many PT offices have staff that don't know what to do so they accept the payment. Anyway, ours only happens once in a while, so it's not a big deal. If it were happening more often I would contact our provider rep and have them do something to correct the situation.
Michele