General Category > General Questions

Billing Past-Due A/R

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claimresolutions:
We have a prospective client requesting that we handle only their past due A/R, and allow them to handle all claims going forward on their own.  Is this ok?  Will we run into problems with the payers if the practice is handling all their claims now, but we are handling their appeals for past due?  Please advise!

naomi53:
Hi. There is no problem handling this project separetly from their request.  Have all the info required to follow up and know the appeal process.  This entire project should take no more and 4-6 months so charge them much higher than the normal billing and less then the collection agency fee.  Include other misc cost, etc. stamps, exessive calls, stationary and such.  Who knows they may find it better in the near future and ask that you handle even their current stuff.  Also remember what ever they have done in the past will turn aged in the near future because the errors will not stop from their office until things change.  I hope this was helpful.

PMRNC:
Don't forget to get a GOOD, solid, and CLEAR contract put together that will LIST FULLY AND DETAILED your responsibilities so that down the road you are not doing more than what you were contracted to do.. I've seen it happen because the contract wasn't clear. Just because it's a short project, don't think you don't need a good iron-clad contract..you ESPECIALLY need one with these short term jobs. Later on if you prove yourself and all goes well you can revise or extend the contract.  Also be careful to review your state and federal guidelines on fair debt credit reporting because you need to know the laws for your state. In some states you are not allowed to even ACT as a collection agency without a surety bond, with A/R cleanup you also want to address those guidelines in your contract so that you don't get railroaded into providing services that you are not bonded to do. Like I said, some states will consider some actions of a billing company as collections and you may or may not need a surety bond to provide those services.

msyvettecruz:
Wow... I am new to this site. I am currently taking a medical billing/coding class. I have been in the healthcare field for over twenty years and know everything there is to know on the other end. I have always enjoyed coding and wanted to learn how to do billing the right way. I am learning so much with the hreat instructor we have. Anyways, I have wanted to open a medical billing business for YEARS but was always intimidated by failure and "what if I do something wrong" since I want to keep everyone happy b/c of my perfectionist syndrome. I have learned so. Much from all of the questions asked and your extremely knowledgeable responses. Thank you Lindafor always answering peoples questions because it is also helping me out. When I grow up I wanna be like linda!..... ;D ;D

PMRNC:

--- Quote ---Thank you Linda for always answering peoples questions because it is also helping me out. When I grow up I wanna be like linda!..... Grin Grin
--- End quote ---

Aww thank you, but it sounds like you all growed up already!  :)  When I started out 20 + years ago, I thought I knew it all...now.. I still learn something new EVERY single day!

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