Medical Billing Software > Medical Billing Software Questions

Remote Access of Software for Billing

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PMRNC:
There should NOT be two people working on same computer at same time and certainly not in the PM software.. Audit tracking requires separate login's for audit control as well as HIPAA requirements. Logmein.com will allow another user to use their own login at same time, but not ONE login for all users.

ABSLLC:
Just a thought, while it is easy to do, if you are simply using your remote access that comes with Windows with no additional security that isn't a secure method for connecting remotely. 

Michele:
We've actually switched completely over to logmein for the security of having to login to the host computer. 

PMRNC:
What I like about Logmein is you get a true audit trail which again is part of HIPAA compliance. You can also reboot the host computer, so far they are the only company that has that as far as I know.

Michele:
Yes!  I like that feature.  I was hesitant to switch as I was so used to Gotomypc but I had some employees that I allowed to use the logmein.  Then I finally decided to try it and I like it better.   ;D

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