Starting a Medical Billing Business > Starting Your Own Medical Billing Business

INVOICING

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PMRNC:

--- Quote ---I consider the above to be part of Full Practice Management or A/R Recovery Services.......if you are charging your provider 'ala carte', then...OK, I suppose you could charge him for this................personally,I never would.....Just figure the above into your Flay Monthly fee!!
--- End quote ---

Every other business charges for extra services and/or time. Chasing down payments when the provider does not send information is basically a contract issue. Providers responsibility is to provide the billing company with the necessary work needed to do their job. If you worked as an employee in the office, and you had to stay late, would you not get paid for that time? Of course you would.  The provider already sees a substantial savings by outsourcing, that doesn't mean the billing company should be undercut because that sets a precedence that they don't mind going around chasing their tail. Also many times providers keep these payments deliberately, unless that problem is resolved it will happen over and over. I've never had a problem after sitting the provider down once and referring them to my contract under "provider responsibility"  Let them slide on one part of your contract and pretty soon the contract doesn't mean squat. Providers that are NOT doing it deliberately also learn how to better organize their priorities which in the long run is beneficial to their practice.  Get paid for what your worth.  If the provider is unhappy about this than it's pretty clear he doesn't want the biller to know of these payments, and why would anyone continue with a client like that?  


--- Quote ---Just figure the above into your Flay Monthly fee!!
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I believe both were looking for information if billing on a %.  Billing on a percentage means the biller gets paid a % of collections.. right? Well if they are not sent the proper information to post the payments, the biller gets hit in the pocket.. sorry that's just not fly with me.  All more reason to correct this situation so you are not running around doing all that work for nothing.   

midwifebiller:
Linda,

Please tell us more about your time management software.  I think you said it was ACT-?

Pay_My_Claims:

--- Quote from: medauthor on February 05, 2011, 06:31:54 PM ---
--- Quote --- Each time you have to chase down a payment or get the payment info from anyone but the provider.
--- End quote ---

I consider the above to be part of Full Practice Management or A/R Recovery Services.......if you are charging your provider 'ala carte', then...OK, I suppose you could charge him for this................personally,I never would.....Just figure the above into your Flay Monthly fee!!

--- End quote ---

i avoid all of that chasing by enrolling my providers in ERA's If I bill out of my system, I get the remits. If I am using theirs to bill....I get the remits. MOST all insurance companies now are requiring that you sign up for both eFT payments and ERA's Aetna, Medicaid(nc), BCBS no longer send out remits with the checks. You must either obtain them online, or have a program that they can be uploaded to

PMRNC:



--- Quote ---Please tell us more about your time management software.  I think you said it was ACT-?
--- End quote ---

I use ACT by Sage, like PM software I can create several separate databases. I have one for each client and then I also have another database for my marketing and any/all leads

I can attach documents, track time, opportunities, notes and emails BY provider.  I also use it to keep organized all my interactions with each client, daysheets/superbills are all scanned and kept in the documents area of each client. You can password protect each database and the whole program as well. I can send and receive emails right from each client and both sent and received stay neatly in the file of each client or lead.  I can also produce letters, invite to conference call, schedule meetings. I've been using Act for YEARS and through the years they have gotten better. Some really powerful features and it's VERY easy to learn.  You can check them out a www.act.com  I can't live without this program!

aksharhealth:

--- Quote from: PMRNC on February 11, 2011, 09:36:17 AM ---


--- Quote ---Please tell us more about your time management software.  I think you said it was ACT-?
--- End quote ---

I use ACT by Sage, like PM software I can create several separate databases. I have one for each client and then I also have another database for my marketing and any/all leads

I can attach documents, track time, opportunities, notes and emails BY provider.  I also use it to keep organized all my interactions with each client, daysheets/superbills are all scanned and kept in the documents area of each client. You can password protect each database and the whole program as well. I can send and receive emails right from each client and both sent and received stay neatly in the file of each client or lead.  I can also produce letters, invite to conference call, schedule meetings. I've been using Act for YEARS and through the years they have gotten better. Some really powerful features and it's VERY easy to learn.  You can check them out a www.act.com  I can't live without this program!


--- End quote ---
They have many different products. Which one you are using?

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