Billing > Billing

standard no show/missed/late appts

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rdmoore2003:
ok, most doctor's office have a clause stating that they charge for no show/missed/late cancellation appts.    I have even heard of some offices taking a credit card number before even scheduling initial visit so that if the patient does not show/missed, etc can be charged the fee.  My question is,  IS THIS LEGAL?

PMRNC:
Actually it's NOT.  Although the FDCPA will allow for a patient to pre-authorize a credit card on file, you cannot do so for items not received or delivered by consumer laws. A no-show is NOT goods or services delivered therefore in violation of the consumer protection act. 

rdmoore2003:
ok, thanks.   I figured as much.  I knew it did not sound ethical much less legal.   

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