Coding > Coding
Discounted Rate to Insurance
platmedrec1:
--- Quote ---Seriously? How do you enter patient payments, or adjustments? I have an adjustment code I use, the adjustment/payment/discount amount will show in box 29. In an older software I had, I would have to mark the claim "paid" by primary carrier, place the adjustment/discount and then put the claim status back to unbilled so that it would go out. Now I can enter adjustments before and after..thankfully.
--- End quote ---
In short, the software sucks. It is not user friendly and neither is the support. Thankfully we are switching software soon, but are waiting until the expansion construction is complete.
Good to know about the hardship info - I wasn't sure.
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