General Category > New!

Not showing a patient credit

<< < (5/5)

pattil88:
Not sure what state you're in, but in Georgia we have to file a report to a state agency called "Georgia Unclaimed Property" - you may want to check with your state for a similar regulation.  We have to do this for uncashed patient refund checks, unresolved credit balances, etc. that are over a certain age. Not one of our favorite reports to work but it does clean up old credit balances!

PMRNC:

--- Quote ---We do not refund until pt is discharged
--- End quote ---

Although it's a hassle and it's paperwork I know, it's still not right to keep money owed to the patient unless it is discussed and documented in their files. For example, if Miss Smith is going to the chiropractor and her plan pays 80%, let's say she hits 100% somewhere down the line and she's been paying her 20% at each visit. She's going to have a credit and that credit should be refunded to her within a sufficient time.  Like I said, not giving them the money back is NO different than not reimbursing the insurance company when they make an overpayment it's technically stealing.

Navigation

[0] Message Index

[*] Previous page