Question
Hi, my name is Grace. My question is regarding the new HCFA form
(08/05) and Box 32. My understanding is that this box must be filled
in only if the services were rendered outside the physician's office.
Does the new form require that Box 32 be filled in regardless of where
the services were rendered? Thank you for your help.
Answer
Hi Grace,
Different insurance carriers require different things. We have found
that some require box 32 to be completed whether the services were
rendered in the provider?s office or not. If the services were
provided outside the office, it is definitely required. However, to
avoid denials we programmed our software to complete box 32 on every
claim. If the services were done in the office (90% of our claims) it just puts the office address there.
I hope that helps!
Michele
Response
Hi Michele! I appreciate your quick response. Very helpful. Thanks, Grace