HIPAA > HIPAA

HIPAA VIOLATION

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PMRNC:
Exactly, the accounting/banking should all be done OUTSIDE patient's eye shot, it's the same policy as if an OM were talking to another person in the office about a patient and there are other's around in ear shot.. not good.  My family doctor is terrible about this and I would never take him as a client because he is a bit arrogant, I will be in one patient room waiting with door open and he will be with the OM or on phone with another and I live in a VERY small town and it's NOT hard to hear the name and know the name! I've told him on several occasions I would never call his office during patient hours because of that. His receptionist's desk too is right there, no wall over it and she actually sits there with the cash box getting her deposit's ready. He knows what I do for a living but he really doesn't care.

Michele:
I wasn't so much thinking of the patient's seeing it, but more of the bank employees.  Even though medical providers are just bank customers or businesses, in a small town, everybody knows that Dr. Michael Jones is a psychiatrist and if he makes a 'deposit' with the name Sherry Smith we all know why Sherry was paying money to Dr. Jones don't we.  Again, not a HIPAA violation, just not a good practice.  In larger towns, probably not a problem, smaller ones, could be a big problem.  JMO

Sportsmom:
Thank you all for your help. I have them not writing the full name but account number. We are in a small town with big eyes.
 ::)

PMRNC:
The Gramm-Leach-Bliley Act would not allow even a teller to discuss anyone's banking to anyone.  I live in a small town and we had an incident where a teller gave banking information to a SPOUSE of an account holder, she was fired and fined/sanctioned along with the bank.. it was a big deal even with just small talk.

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