My provider's staff has procedure in place which allows them to pre-screen each patient when they call in for an appt. the pre-screening contains all the info I need to verify benefits. they will put the date they need it by (appt date) on top and I work in date order. If a patient gets an appt on the same day and if it can be done, I do it, usually there is time as long as they fax the pre-screening to me in time, in some cases they will do those urgent ones themselves and send me the benefits to load into the system.