I just started doing some billing for a physicians office last week. I assume that when claims are "Ready to Send" and you check claims and send, all the claims should be sent electronically to Availity. However, for this particular office, when I do so, only the claims for UHC get sent. Does anyone know how to fix this? I have already tried calling our support line and they just took a message.
How do I go in and send individual claims for each of the insurance companies as a batch?