Payments > Insurance Payments

Electronic payments through PaySpan

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rdmoore2003:
I JUST RECENTLY HAD TO SIGN UP FOR PAYSPAN.  IT IS A BIT CONFUSING.

Buglet10:
 I'm interested in what you find confusing about it as I will be doing it sooner than later.  I don't really know how to start.  Thanks for your input.

rdmoore2003:
I have not really had alot of extra time to really go through and figure the entire website out.   I was confused on how to get the payments to not show as "new" once I printed the eob from the website.  Also, with even more confusion of why I still received paper checks from the same company that uses payspan.   Neither can explain why this is happening.    The good news is is that payspan will email you when you have a payment.

DMK:
There should be a place to mark the item as "read" so it won't pop up as new again.

There are a LOT of insurance companies sending a paper check but you have to obtain the ERA (EOB) online.  That's ok until there's a $0 pay that you never get ANY indication that the claim has been processed until you take the time to go research it.  That's what's frustrating!

Lindaabs:
DMK .... What is the link to the Medicare site that allows you to check eligibility & view payments?

Linda

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