General Category > General Questions

Pricing on Credentialing

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PMRNC:
I use ACT which is a contact management program and all my clients are loaded in there and there I can keep track of EVERY SINGLE thing BY client. There is a built in timer/management feature.. if I'm working on a client and the hourly rate applies (consulting, credentialing) I hit the time button, and when finished I hit stop and it prints a report automatically which I can email, save to the contact in ACT, fax, etc all from the program itself. I setup tasks that correspond with the project so that the final report not only includes the time but the tasks I've accomplished.  Never had a client question it because it's pretty detailed and would probably take me LONGER to fudge it or make it up.. LOL   Think of all the MANY MANY jobs done and paid by the hour.. time honored tradition that still works.

asilva03:
Hi Linda,

I am currently using the ACT software and was wondering where is the Time/Management feature that you mention?

Thanks,

Aleshia

PMRNC:
Once you have the contact open, it's under tools, click on timer, once you hit the stop you can input details for that event/task.

asilva03:
Thanks Linda.

PMRNC:
The problem I run into with pricing per carrier with credentialing is that time varies and factors so differently.. I've had ones that looked to be straight forward at first glance and then wham you hit a road block or paperwork isn't in order and you can easily go beyond that fee with your time. If I'm doing level 2 credentialing especially, there's back and forth with the practice attorney with the contract, the carrier, letters back and forth, faxes, research (fees), etc so it's so much more involved I could never do a flat fee which is why I do hourly. the provider gets a full time report with each project so they can see how the time was spent.

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