Starting a Medical Billing Business > Starting Your Own Medical Billing Business

Let Go

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billingandscanning:
Thank you Linda for that info.

QueenAlicia:
Great advice.

Tammy those doctors may end up calling you back especially after you recovered revenue for them.  Only a fool would keep someone on who can't meet the needs of their patients.

Billergirlnyc:
Great advice, Linda!

Tammy, please try and keep your head-up. I think Linda hit every single point about what to do next time. I had a client who wanted to reduce my 30 day notice to 10 days and I wouldn't budge. Not only did he like that, he signed immediately.

I've also dealt w/a difficult Office Manager before, but what I do is what Linda said. I just agree with them and pretty much still do what I need to do to get the job done. He/She isn't in my office so as long as the end result nets the same I rarely get into a tiff with them. Sugar is better than vinegar, and trust me I know the ones that can test your nerves.

It's funny that my lowest paying clients are the ones I have the most difficulty with. Isn't that how it always works?

I wish you well and know this is a great lesson. Now you're packed with how to handle this type of situation going forward!

Michele:

--- Quote from: QueenAlicia on December 13, 2011, 10:22:19 PM ---Great advice.

Tammy those doctors may end up calling you back especially after you recovered revenue for them.  Only a fool would keep someone on who can't meet the needs of their patients.

--- End quote ---

The world is full of fools!  I am always amazed, although I don't know why, when a dr makes a decision that is so blatantly stupid for his practice.


--- Quote from: Billergirlnyc on December 14, 2011, 06:56:18 PM ---
It's funny that my lowest paying clients are the ones I have the most difficulty with. Isn't that how it always works?


--- End quote ---

Very Very Very Very Very TRUE!

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