Thank you for your input but it sounds like I should have qualified my question a little bit better. For the sake of argument and in an attempt to clarify the situation I am in, let's look at this another way.
If I could everybody to answer the following questions perhaps this will help to prove my point to the company.
We have approximately 59,000 claims on our aging AR that need to be worked. Considering that the timely filing limits vary depending on the primary insurance carrier, in your professional opinions, how many qualified AR follow-up staff members is it going take to not only follow up on these aging claims but to also follow-up on the new claims that will be added to AR in the ocming months?
Even as experienced as I am, I don't think it is physically possible to work more than 60 accounts per day. That is a total of 8 accounts per hour or one account every 7.5 minutes.
This equals a monthly total of 157.5 accounts per employee. I have 7 AR Follow up staff,which means, if they do nothing else but work the Aging AR, they will only be to work 1,105.5 per month.
Now, do you see where I am coming from. It is virtually impossible for them to 59,000 account in over a period of a couple of months.
The way I see it, we have to hire more staff, otherwise it is going to get so bad that employees are going to just up and quit, walk out. The pressure that is currently being laid upon them to increase their production and to increase their performance is rediculously unfair.
Then everyone will be out of job.