Starting a Medical Billing Business > Starting Your Own Medical Billing Business

Terminating

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QDbilling:
Guess who sent me a 1099 for 2011?  Very odd. 

Since I received partial payment for the 100 claims that are hung up somewhere between the clearinghouse and Medicare I should track them down.  Should I charge a fee for an open balance report and back up?  I couple of people suggested I should do that. 

I don't plan on continuing in this line of work.  I've been at it for over 20 years and the only time I loved my job was when I worked for a wonderful surgeon who truly cared about his patients, his family, and even me.  I'm ready for the next chapter.  Or should I say, the next book.  :) 

Michele:
This is a tough one.  I'm one to always do what I should do, what is my responsibility.  However, since this is a strange situation, it isn't that clear.  Also, there is no contract to outline what is and isn't your responsibility.  So with that being said, in this instance, I think I would not do any work that I didn't need to do.  Even if I had originally submitted the claims, they can be resubmitted by the person now doing the billing.  Curious if others feel the same.

PMRNC:
From going back to all your posts, I'd have to say I would have washed my hands a while ago with this one.  That being said, my opinion is to lose them, just make sure you terminate professionally and do whatever you can to keep the relationship in tact.. not advocating "lying" but sometimes in cases like this it's best to cite a personal or family emergency .. if you had a contract and there were not those other issues than I would be more specific on a termination plan, but there's so much grey here with you not having a contract I don't want to see you rock the boat and get in deeper.

QDbilling:
Okay then.  It's settled.  I am going to send a back up of their data with a letter of termination for personal reasons.  And believe me, that's not a lie.  Is there a "sample" termination letter out there to help me write mine?  And, if they do call wanting help or have questions about specific accounts, I can politely decline, yes? 

Michele:
I am not aware of any sample termination letters but I would just keep it short and simple.  Get right to the point and just state that it is your notice of termination.  I would answer any questions regarding any work done by me.

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