Billing > Billing

Switching to Electronic Fund Tranfers

(1/2) > >>

NuBiker:
Hi folks !!!
Hey - do any of you use EFT's? I am thinking of Blue Cross, our biggest account.
I am wondering how do you track payments, especially claims that are not paid.
For instance, AETNA, for behavioral health, when they don't pay a claim, they DO NOT notify me.
I find out when I look at my accounts receivable report in Office Ally, and I see that someone has an outstanding balance.
Currently, my AR report is beee-yooo-tiful!!! So now would be the time to switch to Electronic Fund transfers.

PMRNC:
With EFT you still get same remittances, only diff is the check isn't attached it's already direct deposited. If you are not getting claim denials or acceptance reports, I would check with your clearinghouse and the carrier, something isn't right there to begin with.

DMK:
We have EFT with Medicare and our clearinghouse has the EOB ( but I have to GO to the clearinghouse web site each day to look for the EOB).

Aetna mails me a check, and then I have to go to their web site for the EOB.  I also have to go to their web site for $0 EOBs.  ASH is the same.  Blue Cross (Anthem in CA) was going to go to electronic, but somehow couldn't figure out how to make it work. Strange.  I can look up eob's on B/C and B/S sites. (If for some reason I'm missing an eob or looking for status on the claim.

I was VERY leery about EFT, but Medicare's is like clockwork.  Upload your claims, and 14 days later, there's the money in your account.  It's a few more steps, and REMEMBERING to look for the eob's, but it's handy to have that steady stream of income DIRECTLY in you account.

NuBiker:
I think I will do EFT with AETNA first and see how it goes. We only have 4 AETNA patients right now, so it won't be too difficult to track them. I get acceptance reports from my clearinghouse daily, thru emails, I will have to look around for the denial report.
Thank you both for the replies.

DMK:
Just to confirm, I get my acceptance reports at my clearinghouse's web site, but I have to go to AETNA's site to get my eob's, including the $0 eob's where the services went to the patient's deductible, or the eob's showing a complete denial.

Navigation

[0] Message Index

[#] Next page