Starting a Medical Billing Business > Starting Your Own Medical Billing Business

As an outside billing company - Do you handle telephone calls from patients?

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dmaney:
I know the time spent on the phone with patients.  How does your agency handle phone calls... or do you only have the provider's office speak with patients? 

Michele:
We do take phone calls from patients.  Personally if your patient bills are very clear and explain things well, the phone calls are not bad.

PMRNC:
Yes, I do too, it's all a part of full practice management. Usually I know more than the office anyway. :)

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