Payments > Insurance Payments
NEW To BILLING
JParrish:
Hello, I am new to the "medical billing" world! I recently got hired from my ex ternship site as the biller for a pediatric clinic; however, I do have both my billing and coding certifications. This is nothing like I have learned in school. My question is how do I know what to charge a patient by looking at their E.O.B's? also, when do i need to call an insurance besides for eligibility? :o
PMRNC:
When you post your payment and adjustments in your PM software you should come out with a patient balance when you print statements. Not sure about your second question, there are different types of reasons you would need to call, an error on an EOB, to check claim status if you have outstanding claims not paid/processed, etc. many different reasons.
Michele:
IMO that is the problem with most schools, they don't teach 'real life'. They only teach text book.
PMRNC:
Yeah exactly, the exception I think is Medical Billing Course, they actually give you practice claims and payment posting. I also think these courses need to go WAY more into depth about policies/procedures and compliance!
QueenAlicia:
I agree they don't teach real world situations.
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