Starting a Medical Billing Business > Starting Your Own Medical Billing Business

Physician wants you to use their software

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terridiaz:
I am starting my own billing company with a friend. One area that we are stuck on is the software. How do you handle a situation where the office/physician wants you to use their software to bill? 

Thanks

Terri Diaz

PMRNC:
This is where I see a lot of new billing companies make a mistake by thinking they have to sell the provider on a new PM system. I have clients on various systems. I either use a remote package already in place, Logmein or their PM system is web based.   Today's billing company has to be diversified and ready. It's a selling point when you tell the provider they can stay with their PM system, transition is a breeze, your only drawback might be you need to learn a new PM system, but if you have experience with one, learning the others is a breeze :) I've not run into a software I can't use.. certainly though I've run into a few I hate working with, Medisoft being at the top of that list :(

rmk123:
I agree with this comment. There are hundreds of PM choices with more being developed and released. This will keep you competitive and flexible while delivering great service, based on your client's requirements/needs. And, you've just simplified your client's decision making process.

TammyL:
I totally agrre with you Linda Medisoft is the worst

terridiaz:
Thank you for all your responses..another question? How do you make sure that the staff or physicians aren't going in and making changes or working the claims? I was a billing manager and we had an outside client, the physician was refiling claims and the staff was changing our adjustments. Do you put something in your contract?

I agree with ya'll, we don't want to lose a client because we aren't willing to work with their software. By the way I love this forum, there is so much good information on here and has helped us a lot.

Thanks

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