General Category > General Questions
Can you make a profit by charging 4%?
QueenAlicia:
--- Quote from: PMRNC on December 09, 2012, 04:26:30 PM ---
--- Quote ---Now you say that the doctors are " leaving money on the table "; I never responded to this before, because it is your opinion, that the doctors are idiots and hiring big companies; another stroke of genius from someone who uses free stuff.
Let me be more specific. When you take money from the doctor, it is for something and it is not for your elaborate speaking ability. To point out, every claim that is submitted mus be electronically "scrubbed". Practice Mate does not do it. Automation is used everywhere in the society and our business is better for it.
Second thing you must provide the doctors with reports, Practice Mate does not have any.
Then the system must call to confirm the appointments, Practice Mate does not.
I can go on and on. My website would have 40 pages of what we do and how we do it.
My point is that you are taking good money from the doctor, give him the best money can buy otherwise you are cheating the doctors.
--- End quote ---
Wow.. I have to ask you again (which you never answered) Why the heck did you come to this forum? was it to insult? Because you certainly don't want or need our EXPERTISE.. Thankfully I'm WAY too good at what I do to be insulted.. almost..but you failed.
I RUN one of the LARGEST communities of medical billers.. I'm not an association, don't want to be one but I do know you are flat out WRONG all the way around. By example, I know a billing company in Missouri who services 102 physician practices AND runs training center as well. Guess what she uses.. PRACTICE MATE. Guess how many pages her website has.. 5. I also do websites for the medical services industry.. MORE is not better. NO doctor, No office manager or staffer is going to sit and sift through 40 pages.. if you don't make your sell on the FIRST page, your done. So that is MOOT. SOFTWARE and WEBSITES do NOT make the PRACTICE MANAGEMENT INDUSTRY.. The expertise of the practice manager does! YOU have none. YOUR method is to HOPE and pray the offshore guys you hire do their job, never mind compliance.. HEY they don't have to be compliant.. it's on your neck.
You avoid the other questions.. WHEN you hire these OFFSHORE billers or data entry processors.. DID YOU OUTLINE THE MANY TRIPS YOU WILL NEED TO TAKE OUT THERE TO INSURE COMPLIANCE?? I and the others here already know your response.
YOU have insulted MY industry and I really think everyone here should just go on and ignore your insults. I know I will be.
--- End quote ---
LOL!! ::)
Ignorance is bliss because apparently there has been no research on Practice Mate. You can run reports, perform EHR, schedule patients, etc. I had a provider with 2 locations use Practice Mate. I don't know why I continue to read and entertain this foolishness.
How are you going to create a software program when you don't the first thing about billing or HIPAA compliance.
tallmanusa:
The clearinghouse part (OA) is pretty good for a free clearinghouse. It is even better than some of the paid clearinghouses. As for Practice Mate, it is TERRIBLE. I am constantly amazed at what people will put themselves through for something free. It is like the people that stand in line for an hour for a free hamburger or something like that, when the hamburger only costs $5 and the person makes for than three times that amount per hour at the there job. Waiting in line for an hour for a free $5 hamburger makes no sense when you could work that same hour and make $20. JMO. I'll get off my soapbox now.
Posted from another thread, without any comments.
PMRNC:
--- Quote ---The clearinghouse part (OA) is pretty good for a free clearinghouse. It is even better than some of the paid clearinghouses. As for Practice Mate, it is TERRIBLE
--- End quote ---
I happen to agree with you, same goes for "cheap".. amazes me how many start off with one software and think upgrading in the future is the better deal, it's not.. it's actually a pain in the rear end and costly. (TIME and data conversion fees) But.. let me tell you something else.. until you have met your goal of becoming a huge fortune 500 company.. I suggest you ditch the idea that software is the be all and end all and I'll tell you why. 7 out of 10 doctors you speak with (I'm shooting low with that statistic) will want to use THEIR software. I was on another forum run by one of the associations recently and ran across a post from a biller who had a potential client who wanted her to work on their system, she was fairly new to the business and asked what should she do? The advice she got from the person who's group that was and who I've known for a long time in this business really threw me for a loop.. she said.. "Oh well you try to educate the doctor on all the benefits and then sometimes you just can't and you have to walk away" Paraphrasing but you get the idea.. Wow.. WHY? In today's economy you don't turn away a client because they don't want to make the very large commitment of going over to YOUR software!! And you should see all the doctors who have invested years ago in Medical Manager (very costly and cumbersome program, but VERY efficient and solid) and if your a billing company and your pitching your software with your services, your going to be turning away, again, 7 of 10 clients! WHY?? This is why today's medical billing company needs to be diversified and yes this is going to make the new medical billers job much harder because when they are learning, most likely it's off of one system. Experienced billing companies with experienced billers will get the clients first in those situations because they can work on pretty much any system. I hate Practice Mate but one of my clients used it for a while so I had no choice. And Medisoft.. Ugh how I hate that software but I have quite a few clients who run it still. My job is NO different with those clients than it is with the ones I have on my PM solution. And with the clients I have for consulting I have to work on VARIOUS software's to pull reports I need. It still amazes me that even after 25 years in the business every now and again I will run into a software I've never seen.. but because I'm experienced I can navigate any software really.
So my best advice is to stop putting so much focus on the software.. YES your company should have a company wide solution.. but if your going to make it in this market you have to be ready to work on the worse software's. Physicians especially who have invested in a system (good or bad) most likely won't want to make a switch at least right away. And many of them want time before they give up the total control. I think you also mentioned you won't work with provider who isn't using EHR? Good luck with that.. if the other companies told you they weren't I wouldn't believe them (when you are "shopping" your competition, I can't imagine why you think you'll get the facts??? anyway.. since I've got all my clients OFF Medicare/Medicaid now.. they don't have to use EHR.. they are quite relieved. Also there are practices who can and will pay the penalties rather than implement the EHR.. their reasons vary really and I don't ever tell my providers they HAVE to do something they don't have to do.
tallmanusa:
Thanks Linda for the advice, very helpful.
michelledurner:
I agree with PMRNC
--- Quote --- YES you can make a profit that way. After you have worked 4 X as hard, have 2X as many clients and worked 3 X as many hours as the other.
--- End quote ---
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