If it's MEDICARE eligibility you're trying to verify, it's www.palmettoGBA.com. The provider must be EDI registered then you can access Medicare benefits, deductible information, what's been used already, and supplemental insurance information that the patient has on file with Medicare. It takes a few times to learn to navigate to where YOU need to be, but once you learn it's rather handy and much quicker than the phone.The Medicare phone line is complicated and a bit tedious, but if you write out a little cheater sheet for yourself with the provider info and have all the necessary patient information at hand, it's not too difficult. They have a very particular way to punch in the information on the phone, but once you learn it it's not too bad.
Thank you both so very much! Have a wonderful weekend.