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Medicare Billing

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LJ:
Hello
Can someone tell me what Medicare defines as "a reasonable collection effort" and at what point can a DME provider write off bad debt?

Thanks!

PMRNC:
A reasonable collection attempt in regards to collection is not by "specialty" so whether it's a DME or a chiropractor it makes no difference. A reasonable attempt means consistent for a period of time. A reasonable time is 3 monthly billing cycles. It's also worth noting that ROUTINELY writing off patient balances can be considered illegal..    What I do is alert my provider to an account that needs further attention (more than I can offer) I usually do this 14-21 days AFTER the third billing attempt.   My provider then makes the final decision to send to collections or write off the balance. I require the directions in writing and signed by the physician before doing either.

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