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PMRNC:

--- Quote ---I agree sometimes having a software that does it all isn't sufficient either, but paying someone yearly fees for 3 different programs isn't cost efficient, and that's what I'm doing now. If I can at least incorporate 2 out of the three, I'll be happier and so will my staff.
--- End quote ---

Why are you paying out of pocket costs for clients software? I've never done that, any costs associated with using MY preferred software they absorb, in fact they have the contract, I'm just a user. They would be out that cost whether they used in house or not, I don't understand why a billing company would absorb those costs UNLESS they were paying ONE license fee for multiple users. If your paying a user fee PER client, it makes NO sense to come out of pocket and not pass on that cost. 

RichardP:

--- Quote from: DMK on April 01, 2013, 07:04:52 PM ---I agree that the technology is HERE.  But I have also seen where it doesn't work well.  ...  You know what they say about good intentions........ : ;)
--- End quote ---

Here is an instance where the technology is working well.  This is only one of a number of such instances.  I think it is only a matter of time before they incorporate some secure Skype-like feature where the doctor and patient can consult face to face through video chat, rather than just through e-mail.  When you have some time, look through this link.  It presents a microcosm of the future.

http://www.relayhealth.com/general/194059691.html

The following link provides a glimpse of how this technology is being employed in one doctor's office.

http://www.doctorcohan.com/relayhealth.html

Given that this technology can be displayed on mobile devices, the doctor does not need to be in his office, and the patient does not need to be either at home or at the doctor's office for the doctor and patient to have a visit regarding non-emergency matters.  Still can't draw blood with this system, so there remains some need to actually go to the doctor's office from time to time.

Billergirlnyc:

--- Quote from: PMRNC on April 01, 2013, 08:32:08 PM ---
--- Quote ---I agree sometimes having a software that does it all isn't sufficient either, but paying someone yearly fees for 3 different programs isn't cost efficient, and that's what I'm doing now. If I can at least incorporate 2 out of the three, I'll be happier and so will my staff.
--- End quote ---

Why are you paying out of pocket costs for clients software? I've never done that, any costs associated with using MY preferred software they absorb, in fact they have the contract, I'm just a user. They would be out that cost whether they used in house or not, I don't understand why a billing company would absorb those costs UNLESS they were paying ONE license fee for multiple users. If your paying a user fee PER client, it makes NO sense to come out of pocket and not pass on that cost.

--- End quote ---

When did I say I'm paying for out of pocket for my billing/coding client's software? I know how to pass on cost to my clients, but I've yet to do that for any client, as they pay for their own software and use whatever system they have. Even the ones who don't have we simply make suggestions, but they're responsible for the fees. I don't just do medical billing/coding (something I've stated several times). I have other software for other aspects of my business, which I own/pay for directly NOT my clients. While, I pass cost on to clients it's still not cost efficient as these programs we use are all web based and have to be renewed annually. Not to mention if I don't renew and switch to a different program w/a different company, we have to rebuild these large databases, even if they gives us the data, it's just cumbersome and I honestly want my own, because I'd love to eliminate these vendors, which will happen as stated before.

And, yes, I'd love something like Richard is talking about on the PM side, because it would so much easier, since the key would be that it would work with any PM software. My brother said it would be alike a "capture" software, Richard.

To Richard: I passed on your second reply to my brother, he thinks you're genius about that interface. He's going to look at those links and I also told him how you suggested we reach out to the collection software company, because again it's the smoothest software we use, especially the component that reports to various credit reporting agencies, it's so simple, and does multiple checks before we submit. I love using it. We use to have to sign into each credit reporting agency separately, but this genius company built something that works WITH each company's software, and they got them on board, so that was another selling point for us.



Billergirlnyc:

--- Quote from: RichardP on April 02, 2013, 01:08:27 AM ---
--- Quote from: DMK on April 01, 2013, 07:04:52 PM ---I agree that the technology is HERE.  But I have also seen where it doesn't work well.  ...  You know what they say about good intentions........ : ;)
--- End quote ---

Here is an instance where the technology is working well.  This is only one of a number of such instances.  I think it is only a matter of time before they incorporate some secure Skype-like feature where the doctor and patient can consult face to face through video chat, rather than just through e-mail.  When you have some time, look through this link.  It presents a microcosm of the future.

http://www.relayhealth.com/general/194059691.html

The following link provides a glimpse of how this technology is being employed in one doctor's office.

http://www.doctorcohan.com/relayhealth.html

Given that this technology can be displayed on mobile devices, the doctor does not need to be in his office, and the patient does not need to be either at home or at the doctor's office for the doctor and patient to have a visit regarding non-emergency matters.  Still can't draw blood with this system, so there remains some need to actually go to the doctor's office from time to time.

--- End quote ---

Very interesting. I definitely think software like this works well especially it's for established patients only, which, of course, makes the most sense, and for non-urgent matters, because not everything requires an in-person visit. I also like software that has a mobile component. That's such a huge push now.

PMRNC:
I apologize, I had seen this:

--- Quote ---I agree sometimes having a software that does it all isn't sufficient either, but paying someone yearly fees for 3 different programs isn't cost efficient, and that's what I'm doing now. If I can at least incorporate 2 out of the three, I'll be happier and so will my staff.
--- End quote ---

and with the annual fees mentioned so I thought you were coming out of pocket. I do same as you even with the ones who are web based and how I work it is they have whatever software (web or not) licensed through their own practice and such and I receive administrative access (separate of course to preserve audit trail). I do this because when I have to terminate a client it's just so much less of a headache and any data conversions/capture/backups is all their responsibility. It's not an added cost at all because if they had in-house staff they would need their own system anywhere and I've never had this an issue because either they already had a solution/software in place or like you, I offer suggestions and then they go and do what they have to do. 

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